Privacy Policy

Introduction

Your privacy is important to EirVerify and maintaining your trust matters to us. We are committed to handling personal information carefully, transparently, and in line with applicable data-protection law. This privacy policy explains what personal information we collect when you access EirVerify, create an account, purchase a report or plan, use watchlists or alerts, submit Neighborhood Pulse information, or otherwise interact with our website, products, and services.

This policy is intended to help you understand how and why we use personal data, the legal bases we rely on, when information may be shared, how long data may be retained, and the rights available to you. It should be read together with any more specific privacy notice that we may provide for a particular feature, form, event, promotion, or service flow.

Changes To This Privacy Policy

We may update this privacy policy from time to time. If we make material changes, we will update the effective date on this page and, where appropriate, provide additional notice within the product or by email. Effective date: March 17, 2026.

Who We Are And How To Contact Us

Throughout this privacy policy, "we", "us", and "our" refer to EirVerify. EirVerify provides location risk reports, hosted report access, one-off paid reports, renter bundles, watchlists, risk alerts, and related product features for Irish locations. For privacy-related enquiries, data-rights requests, or questions about how we process personal data, you can contact us at hello@eirverify.ie.

Information We Collect And How We Use It

We collect and use personal information for a range of service, operational, and legal reasons. The exact information collected depends on how you interact with the platform.

If you create an account with us, we typically collect information such as your name, email address, encrypted password, and account-verification status. We use this information to create and manage your account, authenticate you, secure access to the platform, send service-related notices, and provide the account features you request.

If you purchase a one-off report or another paid product, we process the information needed to activate that purchase, confirm payment status, issue receipts, and manage plan access or expiry. Payment processing is handled through Stripe. We receive limited billing metadata such as customer, checkout, payment, and subscription identifiers, but we do not store full payment card numbers ourselves.

If you use report, watchlist, alert, or search functionality, we may process searched Eircodes, report history, watchlist settings, alert thresholds, and related usage records so we can provide those features to you, maintain your account state, and support the ongoing operation of the service.

If you submit Neighborhood Pulse information, we process the information you choose to provide in that form so we can administer that feature, apply any relevant account reward or entitlement, help prevent abuse, and maintain records of submissions associated with your account.

If you contact us for support or otherwise correspond with us, we may process your name, email address, and any personal information contained in your message in order to respond to your enquiry, provide support, investigate an issue, or maintain an appropriate service record.

We also process certain technical and security data when you use the platform, including IP address, authentication events, browser and device information, and server or application logs. We use this information to secure the service, monitor reliability, prevent abuse or fraud, diagnose technical issues, and improve platform performance.

The Purpose And Legal Basis For Processing Your Information

We rely on different legal bases depending on the type of processing involved. Much of our processing is necessary to enter into and perform a contract with you, such as creating your account, providing purchased reports, activating paid access, delivering watchlist and alert functionality, processing payments, and responding to account or support requests connected with the service.

We also process some information to comply with legal obligations, including accounting, tax, fraud prevention, and record-retention requirements, and to respond where required by law.

In other cases, we rely on our legitimate interests in operating, securing, supporting, and improving EirVerify. This includes protecting the platform against misuse, maintaining service reliability, diagnosing technical issues, understanding product usage at an operational level, and keeping internal records needed to run the business responsibly.

Where consent is required for a specific activity, such as any future use of non-essential cookies or optional marketing communications, we will ask for that consent and provide a way for you to withdraw it.

When And How Your Information Is Shared

We do not sell your personal information. We may share personal information with third-party service providers who help us deliver or support the service, including payment processors such as Stripe, email delivery providers, hosting and infrastructure providers, and security or operational vendors. These providers are used to help us deliver EirVerify and are expected to process data in line with applicable legal requirements and our instructions where relevant.

We may also disclose information where necessary to comply with legal obligations, respond to lawful requests, enforce our terms, investigate abuse or fraud, or protect the rights, safety, or property of EirVerify, our users, or others.

Data Storage And Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, account administration, security, support, fraud prevention, and legal, accounting, or tax obligations. Different categories of information may be retained for different periods. Account records, report history, and billing metadata may be retained while your account remains active and for a limited period afterwards where reasonably required.

International Transfers

Some service providers used by EirVerify may process personal data outside Ireland or the EEA. Where relevant, we apply contractual and organisational safeguards designed to protect personal data when international transfers take place.

Your Data Rights

Subject to applicable law, you may have the right to request access to the personal data we hold about you, to correct inaccurate information, to request deletion, restriction, portability, or to object to certain processing. Where consent is the legal basis, you may also withdraw that consent. You may contact us at hello@eirverify.ie if you wish to exercise any of these rights.

Consequences Of Not Providing Information

Where personal data is required for account creation, purchase processing, authentication, or the delivery of a requested service, we may not be able to provide that service if the necessary information is not supplied.

Cookies And Similar Technologies

EirVerify uses essential cookies and similar technologies for authentication, session continuity, security, and core platform functionality. We also use browser storage for certain product features such as theme preference or preserving parts of the user flow. At present, we do not display a cookie consent popup because we are not using non-essential analytics, advertising, or marketing cookies in the frontend codebase we reviewed. If non-essential cookies or trackers are added later, the cookie policy and any required consent mechanism should be updated before they are activated.

Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no internet-based service can guarantee absolute security, and you should also take care to protect your account credentials and devices.

Children

EirVerify is not intended for children, and we do not knowingly collect personal data from children.